Secure transactions
We want you to shop at robobee.gr with confidence. Below you can see how your details and payments are protected.
Encrypted connection
All pages of the shop use an encrypted connection (HTTPS, TLS protocol), with a digital certificate from a recognised certification authority. Everything you type is encrypted before it leaves your device. The padlock in your browser's address bar confirms that the connection is secure and that you really are on robobee.gr.
Card payments
Card payments take place on the platform of Viva, a licensed payment institution that applies the PCI DSS security standard. You enter your card details directly there. Our shop does not see or store them. Every transaction is confirmed by your bank with strong authentication (3D Secure), usually through your bank's app or with a one-time code.
Your account
Your password is stored only in encrypted form, and none of us can see it. For your own protection:
- use a password that you do not use for any other service, with letters, numbers and symbols,
- do not share it with anyone. We will never ask you for your password or card details by email or by phone,
- log out when you use a shared computer.
If you receive a suspicious message that appears to come from us, do not click any links and let us know at info@robobee.gr.
Legal framework
Your transactions are protected by the legislation on distance contracts and consumer protection (Law 2251/1994, as in force) and by the General Data Protection Regulation. See also the pages Personal data and Terms of use.